Shipping Policy
You Got Prints ships physical, unframed poster prints internationally. This page explains estimated delivery times, packaging, tracking, customs, carrier delays and what to do if a poster arrives damaged or delayed.
European Union
5–7 business days
Estimated delivery for most EU poster orders after dispatch.
United Kingdom
5–7 business days
Estimated delivery for most UK poster orders after dispatch.
United States
7–10 business days
Estimated delivery for poster orders shipped to the USA.
Canada
10–15 business days
Estimated delivery for poster orders shipped to Canada.
Australia
10–15 business days
Estimated delivery for poster orders shipped to Australia.
Other destinations
Varies by location
Delivery depends on destination, carrier and local handling.
Delivery estimates are not guarantees
Carrier delays, customs checks, holidays, weather, incorrect addresses and local delivery conditions can affect final delivery times. Estimated delivery time starts after dispatch, not necessarily at the moment the order is placed.
Protective packaging
Each poster is delivered unframed and packed in a reinforced protective tube to help protect the print during transit.
Tracking information
When tracking is available, the tracking details will be included in your shipping confirmation after dispatch.
International orders
International delivery may be affected by customs, local postal services, local holidays and destination-specific conditions.
Quick shipping facts
Physical poster prints, not digital downloads.
Unframed posters shipped in protective tubes.
Estimated delivery: 5–7 business days after dispatch.
Estimated delivery: 7–10 business days after dispatch.
Estimated delivery: 10–15 business days after dispatch.
Provided when available for the selected shipping method.
Before contacting about shipping
Shipping questions can be reviewed faster when the first message includes the order number, checkout email, delivery country and tracking information if available.
Check the delivery estimate
Compare your destination with the delivery estimates on this page. Delivery estimates are business-day estimates and may be affected by carrier or local delays.
Check your shipping confirmation
If tracking is available, your shipping confirmation should include the tracking details after dispatch. Tracking may take time to update after a label is created.
Check the delivery address
Incorrect, incomplete or undeliverable addresses can delay delivery or cause a package to be returned, refused, unclaimed or lost in local handling.
Keep packaging if there is damage
If a poster arrives damaged, keep the poster, tube, outer packaging and label. Photos may be needed before a damaged order can be reviewed.
Customs, import fees and local delivery
International orders may pass through customs or local delivery partners. These steps can affect delivery speed and may involve destination-specific charges outside You Got Prints’ direct control.
Customs processing
Some international orders may be delayed by customs checks, import processing or local postal transfer after the parcel reaches the destination country.
Import duties and taxes
Depending on the destination country, customs duties, import taxes, VAT, brokerage or local carrier fees may apply and are usually set by local authorities or carriers.
Local carrier handling
After international transit, the parcel may be handed to a local postal or delivery partner. Tracking updates can pause during handover or customs processing.
Formal policy source
This page summarizes shipping expectations for clarity. For formal store policy wording, review the Shipping Policy.
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Shipping FAQ
Do you ship internationally?+
Yes. You Got Prints ships physical poster orders internationally. Available shipping options and delivery estimates may vary depending on your destination.
How long does shipping take?+
Estimated delivery is usually 5–7 business days for the EU and UK, 7–10 business days for the USA and 10–15 business days for Canada and Australia. Other destinations may vary. These are estimates after dispatch, not guaranteed delivery dates.
How are posters packed for shipping?+
Posters are delivered unframed and packed in reinforced protective tubes. This helps reduce the risk of bending, creasing or damage during delivery.
Will I receive tracking information?+
If tracking is available for your shipping method, tracking information will be included in your shipping confirmation after dispatch. Tracking may not update immediately after the shipping label is created.
What if my order arrives damaged?+
If your order arrives damaged, contact You Got Prints with your order number and clear photos of the damaged poster, shipping tube, outer packaging and label so the issue can be reviewed.
Need help with shipping?
Contact You Got Prints if you have a question about delivery, tracking, a delayed order or damaged packaging. Include your order number and checkout email.